Consignor FAQs
Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.
It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.
Consignors earn 65 - 75% of their sales.
The consignor fee is automatically deducted from your proceeds.
Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.
Please visit our Consignor Schedule to view the consignor deadline.
Wal-Mart, office supply stores, and the Rhea Lana store
You will drop your items off at the event location during the designated Drop Off days/times.
We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.
Yes, the Consignor ID you received when you registered is yours to use in each sale! The only time you would need to register for a new consignor ID is if you 1) have exceeded the item entry limit for your current ID and would like to sell more items, or 2) would like to participate with another Rhea Lana's franchise.
We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!
Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help re-coop your initial investment.
You’ll need to bundle items to reach the required minimum.
We typically recommend to allow one hour per one hundred items for Consignor Drop Off.
The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.
Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.
Yes, you may bring one guest with you.
It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.
We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!
We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.
We require all items either come assembled or are assembled at consignor drop off.
The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.
No, we will have everything neatly sorted for you by your consignor number.
If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.
Our donated items go to local foster families and non-profit organizations in the community.
We have a minimum limit of 15 items in order to participate, unless you have furniture or baby equipment. You may enter 300 items per consignor code. There is a $10.00 participation fee per consignor code. You may register for as many consignor codes as you'd like.
1. Infant Clothing: No limit, but we suggest you bundle these sizes.
2. Junior Clothing: no limit but items must be current styles. This is for sizes XS - 2XL
3. Maternity Clothing: 15 items PER CONSIGNOR.
Option 1: Pick your barcode labels up at our "Early Bar-Code Pick-Up" (Watch the main page for details) and label your items (place the barcode sticker on the string tag) at home. When labeling, ensure the barcode is all on one side... if you bend/wrap the bar-code, it will not scan. Pre-labeling your barcodes at home will save you time during drop off! Then bring your already labeled items to the store on Drop Off Day. We will still honor the guarantee IF you bring your items to the store IN NUMERICAL ORDER as they were keyed in (Don't forget to print your inventory sheets and bring them with you!).
Option 2: Print your barcode labels at home using a COLOR PRINTER and ensure alignment is accurate. Follow the directions CAREFULLY that appear after you enter your items. Labels that are not printed correctly will have to be re-labeled in store during drop off. Label your items (place the bar-code sticker on the string tag) at home then bring your already labeled items to the store on our Drop Off Day. We will still honor the guarantee IF you bring your items to the store IN NUMERICAL ORDER as they were keyed in (Don't forget to print your inventory sheets and bring them with you!).
Option 3 - Sign up here to have your barcode labels mailed to you for $4; it will be taken right out of your consignor check. No need to pay upfront.
Using your consignor pass you may bring any one guest with you. Children will be counted as a guest. You may also give your guest passes to your friends.
We love children (we are moms, too!) We don't recommend you bring your children to Pre-Sale because it is one of our busiest Shopping times. Bring your kids measurements with you and enjoy a day of shopping.
We suggest you set the price at 30% of the retail value. Baby Equipment, Furniture and Large Indoor/Outdoor Toys usually sell for more and are in high demand. We have an abundance of 0-6 month sizes, so they must be priced competitively in order to sell. Maternity and Junior clothing are not shopped as heavily, so price these competitively, also.
Yes, but you will need to enter your items online in separate batches and under separate Consignor Numbers. Register for each sale separately.
Place them in a ziploc bag and then seal the ziploc with clear packing tape. With a sharpie please write your consignor number and the price on the bag in case the tag gets separated from the bag. This is important!
First, be sure to affix the barcode label to the string tag; do not stick it directly onto the item or the bag. Then attach the string tag to the item and tag inside the bag. Make sure the tag is visible.
If it meets our "excellence quality" standards, then group it together with one or two more like items. Pin them together on a hanger, or group them in a ziplock bag and put one price for the entire group.
Wrinkled clothes do not sell! We will likely send them home to you if they are extremely wrinkled. Please do what is necessary to make your clothes look clean and nice. Remember, the better they look, the more likely they are to sell!
Yes, you may enter as many batches as you would like. Each Consignor code is limited to 300 items regardless of the number of batches.
We are not able to accept ANY clothing that has odor of any kind. When it is hung on the rack with other clothes, the odor spreads. We must be sensitive to children and families with allergies and we absolutely cannot sell any items with smoke odor, pet odor, or any other kind of odor. Clothing with pet hair is also not acceptable.
Yes! Each event is seasonal...
For our Back to school FALL/WINTER EVENTS we accept clothing (including jeans, shorts, short sleeves, long sleeves, fleece, sweaters, jackets/coats, shoes/boots but please save all Summer clothing (tank tops, swimsuits, flip flops) for our Spring/Summer Event.
At our SPRING/SUMMER EVENTS we accept clothing (including jeans, shorts, short sleeves, long sleeves, light weight jackets, tank tops, swimsuits, flip flops/shoes, and Easter wear). Please save your heavy coats, boots, and fleece items for our Fall/Winter Event.
